Terms & Conditions

Welcome to sinmashop.com website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site S&M Group – 284774-D), and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. “sinmashop” means S&M Group, a company incorporated in Malaysia under registration number  284774-D and having its registered address at 67, MP1, Meranti Permai 1, Mernati Permai Industrial Park, 47100, Puchong,

By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

Please check our Terms of Use periodically for changes as we reserve the right to change the terms and conditions anytime. 

Site Access

Any access to the site, you acknowledge the terms & condition shown in the site and agreed to the terms. Any disagree to the terms, we will advise you to exit without proceed further on any activities on the site. Under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Content provided on this site is solely for informational purposes. All content are for illustration purposes only. The actual color may vary depends on different screen resolution. Each figure or color is subject to change without prior noticed. Product representations expressed on this Site are those of the vendor and are not made by us. 

Selected service and features that made on the Site may require to proceed with registration or subscription. Should you choose to register or subscribe for any such services or related features on the site, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Any unauthorized use of password or account must be notify to our support team to take necessity action to prevent fraud and crime activities. 

The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section. 

S&M Group may make changes to any products offered applicable prices, stock quantity for any such products, at any time, without notice. 

Orders & Payment Acceptance 

sinmashop.com support the following payment options:

  1. Credit/ Debit Card
  2. Online Banking
  3. Paypal

Notification will be send via e-mail within 24 hours upon completion of the transaction. To check further on the order status, kindly contact our support team.

sinmashop.com shall have the right to cancel any orders that has been confirmed. Any cancellation on transaction charges made will be automatically refund to your account without prior notice. For more information and assistance, please contact our support team.  

The purchase shall be entitled to make payment for the Goods pursuant to the various payment methods set out in sinmashop.com. The terms and conditions applicable to each type of payment in the website, shall be applicable to the Contract.

Official receipts can be issued upon request and only when orders are completely delivered. To request official receipt, please send your request to support.sinmashop@smgroup.com.my.


Good(s) sold through sinmashop.com are serviced and supported by the manufacturers in accordance with any terms and conditions packaged with the products. We will not accept return of product(s) that are not compatible with the system configuration or damaged during shipment to and from or misused by customer / shipping company.

Good(s) are covered by Manufacturer / Distributor warranty on selected timeline. Warranty does not include transport, delivery or handling charge incurred in the transportation of the equipment/accessories to the manufacturer / distributor service center.

Any return good(s) for warranty, please contact the customer support at support.sinmashop@smgroup.com.my to further assistance.

Privacy & Privacy

sinmashop.com may collect personal identification information from users in a variety of ways, including, but not limited to, when you use the Service, register on the Service, and in connection with other activities, features, or resources we make available on our Service. You may be asked for, as appropriate, name, address, email address, nickname, date of birth, gender, mailing zip code, phone number. In addition, sinmashop.com may request certain your financial information such as credit card information. Users may, however, use part of the Service anonymously. You can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain service related activities in sinmashop.com. 

We will not share your information with any other organisations other than our corporate group and those third parties directly related to and necessary for the purchase of products, delivery of the same and purpose for which you have authorized. In exceptional circumstances